Real Solutions - Link to Digitalization

Real Solutions prioritizes customer satisfaction in its operations such as Development of Industrial Software and Automation Projects, Electronic Board Design, Sales, Support, and Consultancy Services. We act with utmost care for the environment, human health, information security, personal data protection, and quality standards.

To provide services tailored to customer needs and ensure ongoing satisfaction
To build long-term, trust-based relationships with our clients
To ensure efficiency and quality in all services
To deliver reliable, standardized, and high-quality products
To encourage the participation of all employees in system improvement processes
To fulfill customer requests in a timely and accurate manner
To follow technological developments and deliver accurate information to clients
To adopt a continuous improvement approach for company development
To protect the confidentiality and integrity of all physical and electronic information assets
To provide and maintain the infrastructure, machinery, and financial resources necessary for quality
To identify and manage risks and develop effective controls
To fully comply with all national and sector-specific legal and regulatory requirements
To fulfill information security responsibilities arising from corporate obligations
To base our processes on legal frameworks, customer needs, experience, and standards
To learn from mistakes, take rapid action, and address root causes systematically
To ensure service and product continuity by reducing potential threats
To act responsibly in preserving a clean and healthy environment for future generations
To use natural resources efficiently and prevent unnecessary usage
To develop and promote environmentally friendly and sustainable technologies
To prefer high-performance and energy-efficient products, services, and designs
To minimize negative environmental impacts by using the best possible technologies
To organize trainings to raise awareness of health and safety practices among stakeholders
To ensure employees, suppliers, and visitors comply with health and safety rules
To plan measurable goals and work toward continuous improvement
To comply with the Law on the Protection of Personal Data (KVKK - Law No. 6698) and relevant regulations
To handle the collection, processing, transfer, protection, and secure disposal of personal data responsibly

As the senior management of Real Solutions, we are fully committed to the implementation, review, and continuous improvement of our Quality, Information Security, and Customer Satisfaction Management Systems.

Our Policy